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Warranty & Complaints

Guarantee

We care about our products and logically do our best to deliver them to you in top condition. Yet it happens that an order is broken during transport or that something else happens that you can claim under warranty. From a legal point of view, you are obliged to report this to us within two months of having detected the defect. If the defect falls within the warranty, we will take care of repair or replacement free of charge. Please note that we also offer items without guarantee this is stated on the product

Complaints

It can always happen that something does not go as planned. We advise you to first notify us of complaints by emailing us through the complaints below. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/consument/geschil/. From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet under consideration elsewhere, you are free to deposit your complaint via the European Union platform.


Motorman-Outlet
Batenburg 210 (geen winkel)
7423XS Deventer
Nederland
+31(0)622481520
klantenservice@motorman.be
IBAN: NL31 RABO 0143 3343 60
BIC: RABONL2U
Chamber of Commerce: 0817 5230
VAT: NL 12.48.17.725.B01

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Highway Hawk

28-08-2019
It was announced yesterday that Highway Hawk was sold to a foreign party.
As a result, it is temporarily not possible for us to deliver items that we do not have in stock.
The guarantee for items already delivered will remain valid, and the items that we now also deliver.
We can only deliver the first two weeks from stock from this price.

Motorman-0utlet, new

The items that we offer in the Motorman-Outlet category are new in many cases but are sold without a guarantee
Of course, if you buy it through here, you are entitled to the statutory 14-day return guarantee

Manufacturer
Delivery

Ordered on weekdays before 2 p.m., shipped the same day.
Provided a delivery time is stated with the item