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Privacy policy Motorman

https://motorman.nl

About our privacy policy

Motorman cares about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Motorman. The effective date for the validity of these conditions is 04/11/2019, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is available.

Web store software

ShopTrader

Our web store has been developed with software from Shoptrader. Personal data that you make available to us for the purposes of our services is shared with this party. Shoptrader has access to your data to offer us (technical) support, they will never use your data for any other purpose. Shoptrader is obliged on the basis of the agreement that we have concluded with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Shoptrader uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored. Shoptrader reserves the right to share collected data within its own group to further improve the service.

Web hosting

ShopTrader

We purchase web hosting and e-mail services from Shoptrader. Shoptrader processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Shoptrader has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Shoptrader is obliged to maintain confidentiality on the basis of the agreement.

Email and mailing lists

Gmail

We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

Pay.nl

We use the Payment service provider Pay.nl to process (part of) the payments in our web store. Pay.nl processes your name, address and place of residence information and your payment details such as your bank account or credit card number. Pay.nl has taken appropriate technical and organizational measures to protect your personal data. Pay.nl reserves the right to use your data to further improve the service and in that context to share (anonymous) data with third parties. In the case of an application for a deferred payment (credit facility), Pay.nl shares personal data and order data with post-payment service providers. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of Pay.nl 's services for which it engages third parties. Pay.nl does not store your data any longer than is permitted by law.

PayPal.com

We use the Payment Service Provider PayPal.com to process (part of) the payments in our web store. PayPal.com processes your name, address and place of residence information and your payment details such as your bank account or credit card number. PayPal.com has taken appropriate technical and organizational measures to protect your personal data. PayPal.com reserves the right to use your data to further improve the service and, in that context, to share (anonymous) data with third parties. In the case of an application for a deferred payment (credit facility), PayPal.com shares personal data and order data with post-payment service providers. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of PayPal.com 's services for which it engages third parties. PayPal.com does not store your data any longer than is permitted by law.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur then you are required to provide a name and e-mail address. WebwinkelKeur shares this information with us, so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the services, for which we have given WebwinkelKeur permission. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.

Shipping and logistics

DHL

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL for the delivery. It is therefore necessary that we share your name, address and city details with DHL. DHL uses this information only for the performance of the agreement. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.

Invoicing and accounting

FacturenSturen

We use the services of FactuurSturen to keep track of our Invoicing. We share your name, address and place of residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected. FactuurSturen is committed to secrecy and will treat your information confidentially. FactuurSturen does not use your personal data for purposes other than those described above.

Acumulus

We use the services of Acumulus to keep track of our Administration and Accounting. We share your name, address and place of residence details and details regarding your order. This data is used to administer our administration. Your personal data is sent and stored protected. Acumulus is required to maintain confidentiality and will treat your data confidentially. Acumulus does not use your personal data for purposes other than those described above.

External sales channels

Marktplaats.nl

We sell (part of) our articles via the Marktplaats.nl platform. If you place an order through this platform, Marktplaats.nl will share your order and personal details with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Marktnet.nl

We sell (part of) our articles via the Marktnet.nl platform. If you place an order through this platform, Marktnet.nl will share your order and personal details with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Tweedehands.net

We sell (part of) our articles through the platform of Tweedehands.net. If you place an order through this platform, Tweedehands.net will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Tweedehands.be

We sell (part of) our articles through the platform of Tweedehands.be. If you place an order through this platform, Tweedehands.be shares your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Marktplaza.be

We sell (part of) our articles via the Marktplaza.be platform. If you place an order through this platform, Marktplaza.be will share your order and personal details with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Speuders.nl

We sell (part of) our articles via the Speurders.nl platform. If you place an order through this platform, Speurders.nl will share your order and personal details with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of the processing

We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment that you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later date - contrary to your request - we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all held to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigations

In certain cases, Motorman can be held to share your data in connection with fiscal or criminal investigation by the government on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a forget request. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, in order to prevent abuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of settled requests, in the case of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to view the data that we (have) process and that relate to your person or that can be traced to that. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

Rectification right

You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that change. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information has been changed. Right to limit processing You always have the right to limit the data that we (have) process that relate to or can be traced to your person. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information until you remove the restriction will no longer be processed.

Right to transferability

You always have the right to limit the data that we (have) process that relate to or can be traced to your person. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information until you remove the restriction will no longer be processed.

Right to transferability

You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that data carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, in such a case, we can no longer continue to provide services, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Motorman. If you object, we will immediately cease the data processing pending the handling of your objection. If your objection is justified, we will make copies and / or copies of data that we process or have processed processed available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.

Cookies from third parties

In the event that third party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.

Contact details

Motorman

Batenburg 210

7423XS Deventer

The Netherlands

T (062) 248-1520

E motorman.outlet@gmail.com

Contact person for privacy issues

R. Bogaers

Motorman and your privacy

Motorman respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to process orders as quickly and easily as possible. For the rest, we will only use this data with your permission. Motorman will not sell your personal information to third parties and will only make it available to third parties if they are involved in processing your order.

Motorman uses your information to offer the following services:

When you place an order, we need your name, e-mail address, delivery address and payment details to process your order and to keep you informed of its progress. To make shopping at motorman as pleasant as possible, we store with your permission your personal details and the details regarding your order and the use of our services. This allows us to personalize the website and recommend articles that you may find interesting. If you register with motorman, we store your data on a Secure (= secure) Server. When you register, we store information such as your name and address, telephone number, e-mail address, delivery and payment details, so that you do not have to fill it in with every new order. Information about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.

Motorman does not sell your information

Motorman will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.

Your personal information is safe with motorman

We appreciate the trust you place in us and we will therefore handle your data with the utmost care. When you place an order or consult your details with motorman, the most modern techniques are used: the Secure Socket Layer.

If you have any questions about our Privacy Policy, you can send us a message.

Our customer service will help you further if you need information about your data or if you want to change it. In case changes to our Privacy Policy are necessary, you will always find the most recent information on this page.


Motorman-Outlet
Batenburg 210 (geen winkel)
7423XS Deventer
Nederland
+31(0)622481520
klantenservice@motorman.be
IBAN: NL31 RABO 0143 3343 60
BIC: RABONL2U
Chamber of Commerce: 0817 5230
VAT: NL 12.48.17.725.B01

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Highway Hawk

It was announced in August that Highway Hawk was sold to a foreign party.
As a result, it is temporarily not possible for us to deliver items that we do not have in stock.
The guarantee for items already delivered will remain valid, and the items that we now also deliver.
We can only deliver on time from stock from this price.

Manufacturer
Delivery

Ordered on weekdays before 2 p.m., shipped the same day.
Provided a delivery time is stated with the item